The software in the package is a application, it only works with Win7 and previous versions. Did you install the Genius IPM utility? If webcam is a plug-n-play device, no driver is required. You can install the drivers manually for FREE. You can log in into your Amazon account and generate a Amazon return label. This driver available for the following operating systems:

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Where can I download it?

Drivers for Genius Eye S Web Cam for Windows 10

This website is not affiliated with Microsoft Corporation,nor claim any such implied or direct affiliation. We appreciate your feedback for your Genius product user experience.

I need a service manual to check for potential problems, so can repair it ourselves. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. However, it cannot be genous on anymore.

Genius Product Support – Eye

How do I fix this? You can download a free chatting program from the internet. This driver available for the following operating systems: I kept the CD.

genjus Visit the device manufacturer’s website to download the latest versions. Did 32s install the Genius IPM utility? If you want to install the drivers manually for free you can visit the device manufacturer’s website to download the latest versions.


I lost the Webcam CD and would like to install Crazytalk software for the cam. Check your webcam spec. Crazy Talk works with Windows 10 or previous versions but the Genius utility only works in Windows 7 or previous versions.

If yes, turn off the function. Easy Driver Pro free scan will find all the outdated drivers on your PC. They all work with this webcam. Unfortunately, we do not offer global warranty on our products. We have some problems with your product.

When it is finished scanning it will automatically update them to the latest, most compatible version. Can I install the webcam on my Android tablet? Plug the webcam into the laptop first before genis install the IPM program. My webcam is automatically adjusting the light that makes my cam lose the FPS, how can I turn off that auto adjustment?

Genius Eye 312 S

If you did not install the bundled software, you should check Video Setting in the chat program and find out if your friend has turned off the function which causes you cannot see them. Before install the new drivers, Easy Driver Pro backs up your existing Drivers and settings to create a restore point just in case one of the Genius Eye S Web Cam 312e For Windows 10 turns out to still be incompatible.


The software password is on the back cover of the CD envelope. Does CrazyTalk work with Windows 8 or 10 or later version?

I am trying to install the camera, people can see me but I cannot see them. If you install Amcap bundled software or Skype, under property page you can turn the Auto EV off by the software. Can I use Eye in Windows 8? Easy Driver Pro performs a complete scan of your all of the devices in or attached to your computer. What is your global warranty on your products? Easy Driver Eyee will scan your genuis for missing, corrupt, and outdated Drivers. It is brand new, I bought it from Amazon, how do I get a replacement?