Why does the tablet battery die so quickly? Subscription auto-renews at the end of the term Learn more. Please installed the latest drivers and change a new battery, if the product needs driver and battery. However, it cannot be turned on anymore. I bought a Genius product seven days ago. This website is using cookies.

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I bought a Genius product seven days ago. If the driver does not help, contact customer service. After I installed the driver and app, the pen program creates interference.

Remove the battery if you do not use it. Using outdated or corrupt Genius EasyPen iX drivers can cause system i405s, crashes, and cause your computer or hardware to fail. Jay Geater is the Easyen and CEO of Solvusoft Corporation, a global software company focused on providing innovative utility software.

Can I connect a tablet pen and mouse together? Go to the Pen Pressure Area to test it, if it is normal the problem is in your paint program, not the tablet. Subscription auto-renews at the end of the term Learn more. Bringing the pen to the graphics tablet within 1 cm of the surface generates a sharp pencil style and does not control the line thickness and click.


We suggest a distance between the tablet and monitor as: Check the laptop if it can recognize the tablet or not and the driver is the latest version. We appreciate your feedback for your Genius product user experience.

Genius EasyPen iX Price in Bangladesh | Star Tech

This tool will download and update the correct Genius EasyPen iX driver versions automatically, protecting you against installing the wrong EasyPen iX drivers. This website is using cookies.

After I installed Photoshop CS, there is no pen pressure, why? What is your global warranty on your products?

As a Gold Certified Easypwn Software Vendor ISVSolvusoft is able to provide the highest level of customer satisfaction through delivering top-level software and service solutions, which have been subject to a rigourous and continually-audited approval process by Microsoft. Unfortunately, the PenDrawer App only works with Windows.

But easypn Mac, how to find such a file? This is normal when using it. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

Whenever I would touch the tablet pen to the genisu itself, and I hold still, the cursor keeps jumping around. The pen is broken in this condition. You need to check the model name and our service center information nearby on our website, then contact our service center for assistance.

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The pen, mouse and tablet effective distance must be within 15mm; otherwise, this could create this condition too.

If unsure, contact customer support for assistance. Microsoft Gold Certified Company Recognized for best-in-class capabilities as an ISV Independent Software Vendor Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development. I have a triple monitor setup for the tablet, but the program cannot map the tablet to one screen.

Genius EasyPen i405X 4 x 5.5 inch Stylus Graphic Tablet

Feedback We appreciate your feedback for your Genius product user experience Support geniusnet. Because of i405 regulation, our software does not include this function. The protective cover is used for consumption. How is the Gold Competency Level Attained? Furthermore, installing the wrong Genius drivers can make these problems even worse.

There will be an icon in the Program List after installation.