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Where is your service center? Couldn’t find the answer in the FAQs?
The confirmation will be send to your email address at the same time as well. Turning off the product by muse the batteries is not required, but optional.
My product is faulty. Our messages are answered in the order they are received.
By placing cookies, we can provide you as user with an optimum experience. Mousw the steps in the mouse settings page. The mouse arrow shakes, moves strangely or does not move at all. We will continue to ensure that any questions are answered as quickly as possible, though please expect a delayed response from 24 December to 4 January.
Where can I buy this product?
If you have not received the confirmation message, please check your spam or junk mail folder. Please follow the installation trouble shooting guide. Closed Reason for contact Reason for contact Product defect Driver needed Manual needed Extra parts needed Parts missing Product is not compatible Problem with installation Question about the manual How does this product work? Cookies are small text files that may be used by websites to improve the user experience.
In case of a defect, you can return the mousr to your retailer with failure description, proof of purchase and all accessories. Installation and configuration I get an error during installation. Unfortunately, we do not have service centers to repair products.
During the warranty period you will receive a replacement product from the retailer if available.
In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories. What do I do? We offer a ‘return to retailer’ warranty on our products. Trust offers a warranty to the original purchaser from an authorized retailer.
Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity.
Adjusted opening hours on the following days: For full warranty conditions you can consult: Otherwise, fill out the form again with your correct e-mail address.
Cpgi MGI Mouse Other Genome Feature Detail – MGI – CpG island
OS version Windows 10 64 -bit Windows 10 Windows 8. Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.